Course curriculum

  • 1

    Welcome to our resource library!

    • How to access your resources
  • 2

    How to Manage you Shift Pattern

    • Introduction to How to Manage your Shift Pattern Book FREE PREVIEW
    • Introduction
    • Calculating How many Staff You Need
    • Popular Shift Patterns
    • Holiday Management
    • Holidays Included
    • Holidays Excluded
    • Absence Cover
    • Banked Hours
    • Fatigue and Shift Work
    • Incorporating Training Into Your Shift Pattern
    • Terms and Conditions of Employment
    • Implementing a New Shift Pattern
    • Glossary
    • Appendix
    • Notes on how to manage your shift pattern
  • 3

    Understanding Your Absence Rate

    • Introduction to Understanding Your Absence Rate
    • Absence Tables 100 shifts
    • Absence Tables 260
    • Absence Tables 365
    • Absence Tables 730
    • Absence Tables 1095
    • Understanding Your Absence Rate
  • 4

    Calculating How Many Staff You Need

    • Calculating How Many Staff You Need
    • Introduction
    • Workload
    • Holidays
    • Absence
    • Training
    • Rounding up or down
    • Examples
    • Unpaid Breaks
    • Banked Hours
    • Preloading the Workload
    • Estimating Overtime
    • Skills Mix
    • Part Time People
    • Teams
    • Summary
  • 5

    Designing a Shift Pattern

    • Designing a Shift Pattern
    • How many shift workers do I need?
    • Headcount
    • Excel File Headcount
  • 6

    Holidays Included

    • Introduction
    • Holidays Included Shift Patterns
    • Shift Swaps
    • Summary
  • 7

    Fatigue

    • Introduction
    • Fatigue and Shift Work
    • Fatigue Map
    • Summary
  • 8

    Holiday Management

    • Introduction
    • Bringing in Extra Staff
    • Holiday Management Plan
    • Cover Shifts
    • Holiday Management Summary
  • 9

    Banked Hours and Flexible Working

    • Introduction to Banked Hours
    • Creating Banked Hours
    • Training and Flexible Working
    • What Happens in Practice
    • Benefits of Banked Hours and Flexible Working
    • Extending Shift Lengths
    • Sending People Home
    • Abuses and Fears
    • Uni
    • Union Negotiation
    • Summary of Banked Hours and Flexible Working
  • 10

    Migration Plan

    • Migration Plan Example