Course curriculum

  • 1

    Welcome to the course!

  • 2

    Calculating How Many Staff You Need

    • Introduction to Calculating How Many Staff you Need.
    • How many staff do you need?
    • The Calculation
    • The Equation
    • Calculating Your Workload
    • Providing for Holidays
    • Covering for Absences
    • Allowing for Training
    • Rounding Procedures
    • Examples of security, production and maintenance operations
    • Incorporating Unpaid Breaks
    • Calculating Banked Hours
    • Preloading the Workload
    • Overtime Budget
    • Skills Mix Ratio
    • Using Part-time Employees
    • Working with Teams
    • European Working Time Directive
    • Headcount: How many staff do you need?
    • Headcount
    • Staffing Level Profile
    • Summary of Calculating How Many Staff You Need
    • How Many Staff do I need Quiz
  • 3

    Annualised Hours

    • Introduction to Annualised Hours
    • Calculating Annualised Hours
    • Annualised Hours
  • 4

    Shift Patterns

    • Introduction to Designing a Shift Pattern
    • Most Popular Shift Patterns
    • Office Shift Pattern
    • Shift Patterns
    • Shift Pattern Quiz
  • 5

    VisualrotaX

    • VisualrotaX
    • Software Download
    • Staff Records Tab
    • Information Tab
    • Report Tab
    • VisualrotaX Quiz
  • 6

    Holiday Management Plan

    • Introduction to Holiday Management
    • Managing Holidays
    • Holiday Quota Tool
    • Holiday Resource Management
    • Holiday Management Tools
    • Holiday Management Plan
    • Holidays Excluded Shift Pattern
    • Holiday Management Summary
    • Holiday Management Quiz
  • 7

    Holidays Included Shift Arrangements

    • Introduction to Holidays Included
    • How to Change to Holidays Included
    • Hours Calculation
    • Example of Holidays Included Shift Pattern
    • 4on 4off examples
    • Holidays Included Shift Patterns Miscellaneous Topics
    • Swapping Shifts
    • Holidays Included Summary
    • Holidays Included Quiz
  • 8

    Absence Cover Arrangements

    • Introduction to Absence Cover
    • Why you need a Cover Arrangement
    • Notification Policy
    • Primary Principles
    • Cover Strategies
    • Scheduled Cover Options
    • Paying for Absence Cover
    • Cover Duration
    • Skills and Skills Matrix
    • Setting Up A Fairness Criteria
    • Overtime & Absence Cover
    • Number of Staff On-Call
    • Absence Summary
    • Absence Cover Quiz
  • 9

    Fatigue

  • 10

    Banked Hours

    • Introduction to Banked Hours
    • Uses of Banked Hours
    • Calculating Banked Hours
    • What Happens in Practice
    • Fairness and Banked Hours
    • Bank Hours Quiz
  • 11

    Training

    • Introduction to including training in your shift pattern
    • Including Training in your Shift Pattern
    • Training Matrix
    • Creating a Training Rota
    • Summary
    • Training Quiz
  • 12

    Emergency Shift Patterns

    • Business Sustainability in an Emergency
    • What if there is an emergency
    • Emergency Cover
    • Shift Pattern Examples
    • Overtime Payment Methods
  • 13

    Next steps

    • Congrats! Here's what's next...
    • More resources for you
    • Course Notes on How to Manage Your Shift Operation
    • Glossary
    • Shift Pattern Review
    • New Starter
    • Staggered Lunch Breaks FREE PREVIEW
    • Shift Allowance
    • Before you go...